Specialist support for people-focused organisations

Care sector communications that are human, clear & compliant.

I work with caring organisations to create written materials that are calm, accessible and respectful – without losing sight of regulation and safeguarding.

  • Home Care Agencies
  • Domcillary Care Providers
  • Charities
  • Fostering Services
  • Community Care Organisations
  • Any Small Business with a Strong Social Voice

Why care communication is different

  • Topics are often emotional, complex and sensitive.
  • Families, carers and professionals all need different kinds of information.
  • Regulation, safeguarding and compliance must be respected at every step.

My background in care-sector marketing and communications means I understand the pressures on your team and the people you support.

Care sector services

How I can support your organisation

You can book a one-off project or ask about ongoing support. I am happy to work alongside your in-house team or as an external pair of hands.

Web & digital Popular

SEO Website copy & online content

Clear, reassuring copy for your website or micro-sites that balances warmth with the detail families, carers and professionals need.

  • Service pages & “How we work” sections
  • Fostering, adoption or care pathway pages
  • Frequently asked questions & eligibility
  • News updates & blog posts
  • Newsletters & email campaigns
  • Audiance first social media content to engage, inform and inspire
Stories

Case studies & real-life stories

Audience Persona-led stories showing the impact of your work, written with consent and privacy in mind.

  • Carer and staff profiles
  • First person lived-experience stories
  • Stories for newsletters and reports
Print & packs

Information packs & print materials

Emotive, accessible materials to help people understand what to expect – ideal for new families, carers or referrers.

  • Welcome and information packs
  • Leaflets and posters
  • Internal guides and checklists
  • Event or campaign materials

Approach

Working with sensitivity and clarity

I know that care communications are rarely “just marketing”. They often touch on trauma, family histories and services that people may feel nervous about engaging with.

My focus is on listening first, understanding the language your organisation already uses, and then finding ways to make that language clearer and kinder for the people reading it. For organisations just starting out, or in need, I'm also happy to advise on short term and long term strategy.

Contact

Talk about your care communications

Share a few details about your organisation and what you would like help with. I will respond with some ideas and an outline of next steps.

Prefer email?

You can email me at contact@kerrywilliamsauthor.co.uk. If you include any existing documents or links, I will review them before we speak.

I am happy to sign NDAs and work within your safeguarding, data protection and brand guidelines.

Kerry writing at her desk